Welcome

Welcome to my party supply shop. All items are handmade by me in a smoke free and pet free home studio. Some items may be able to be customized, so if you see something you like but you need it to be slightly different then please send me an email with your ideas and I will get back to you.

When planning for an event please allow for a minimum of 7 Business days for shipping. Some items are ready to ship and custom orders will need to be made. Items are usually shipped within 1-3 business days upon receipt of payment. Please see below for estimated shipping times.

I try and keep the costs for shipping to a minimum and only charge what is necessary. Please keep in mind there are some costs for envelopes and packaging materials.

Feel free to email me if you have any requests or questions. Please note that I have tried my very best to capture the colors in the photos and actual colors may vary due to varying viewing screens.

Cheers! Kathy

Payments

I prefer Paypal as a payment method. Your package will be shipped when payment has cleared.

Shipping

All items listed in my shop are sent by regular shipping. Regular shipping to the USA by USPS is between 6 to 10 business days. Items shipped by USPS DO NOT have a tracking number.

If you are in a rush, you may request the following shipment methods:

Express shipping to the USA is 3 to 5 business days and is around $35.00 depending on the size of the package.

Overnight shipping to the USA is $65.00 to $75.00 and will be sent via Purolator Courier. If you require express or overnight shipping please email and I will set up a listing.

Each item will be carefully packaged in new and reused materials (trying to be as green as possible)! Items will be shipped within 1-3 business days of receiving payment. Your item is shipped from Canada.

Please email me if you have any questions.
Thanks, Kathy

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 21 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

I do not accept refunds or exchanges. That said, your satisfaction is important to me and I will work to make sure you are happy with your purchase.

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